Terms & Conditions
Welcome to Chavan Sarees. These Terms & Conditions govern your use of the Chavan Sarees website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions.
1. About Chavan Sarees
Chavan Sarees operates this online store and offers sarees and other traditional Indian clothing products.
Our website provides product information, pricing, ordering and customer-support services to customers.
Contact Information
Business Name: Chavan Sarees
Phone: +91 9403126493
WhatsApp: +91 9403126493
Email: Mchavan78@gmail.com
Customer Support: 24/7
Address: Chavan Sarees, Tilak Road, Vaijapur, Maharashtra, Aurangabad, 423701, India
2. Website Use
Customers may use this website for lawful purposes, including browsing products and placing orders.
Customers must not:
- Use the website for fraudulent or unlawful activities.
- Provide false or misleading information while placing an order.
- Attempt to interfere with the website, ordering system or payment process.
- Attempt to gain unauthorized access to any part of the website.
- Use website content for unauthorized commercial purposes.
3. Product Information
We make reasonable efforts to ensure that product names, descriptions, images, prices, availability and other information displayed on the website are accurate and up to date.
- Product colours may appear slightly different depending on the customer's device or screen settings.
- Product availability may change based on inventory.
- Product-specific information, including fabric, size, design and other attributes, is provided on the respective product page.
- Customers should review the product information before placing an order.
4. Product Prices
- Product prices are displayed in Indian Rupees (₹).
- Applicable taxes and other charges, where applicable, will be displayed during the purchase process.
- Applicable shipping charges will be displayed at checkout.
- We make reasonable efforts to ensure that displayed prices are accurate.
If an obvious technical or pricing error is identified before an order is processed, we may contact the customer to clarify the applicable price or available options.
5. Orders
- Customers must provide accurate and complete information while placing an order.
- An order is processed after successful payment and order confirmation.
- Customers are responsible for reviewing their order details before completing the purchase.
- If a product becomes unavailable or an order cannot reasonably be fulfilled, we will contact the customer regarding the available options.
6. Payments
Payments must be completed using the payment methods available on the website.
An order will be processed after successful payment confirmation.
Customers should not share payment passwords, OTPs or other confidential payment information with anyone claiming to represent Chavan Sarees.
7. Shipping & Delivery
Orders are shipped across India, subject to courier serviceability.
- Orders placed Monday through Saturday are generally processed on the same or following business day.
- Orders are generally shipped within 2 business days where the product is available in our warehouse.
- Estimated delivery time is generally 4–9 days, depending on the delivery location and courier service.
- Applicable shipping charges are calculated and displayed at checkout.
For complete details, please refer to our Shipping Policy.
8. Cancellation
Orders can generally be cancelled before dispatch.
Once an order has been dispatched, cancellation requests will not be accepted.
Customers who wish to cancel an eligible order should contact customer support as soon as possible with their order details.
9. Returns, Replacements & Refunds
Returns, replacements and refunds are governed by our Return & Refund Policy.
For most eligible products:
- Return requests must be made within 7 days from delivery.
- Products must meet the applicable return conditions.
- Products should generally be unused and returned in their original packaging.
- Proof of purchase or order confirmation may be required.
- Approved refunds are generally processed within 7–10 working days after the returned product is received and approved.
Please review the complete Return & Refund Policy before placing an order.
10. Damaged or Incorrect Products
If a customer receives a damaged or incorrect product, the customer should contact Chavan Sarees customer support as soon as possible.
Depending on the circumstances and product availability, an eligible customer may receive a replacement or refund in accordance with our Return & Refund Policy.
Customers may be asked to provide photographs or other information to help verify the issue.
11. Promotions & Discounts
Promotional offers, discounts and coupons are subject to the terms displayed with the applicable promotion.
Where applicable, promotional terms may specify:
- Eligible products
- Offer validity
- Discount amount
- Minimum order value
- Product exclusions
- Other applicable conditions
Customers should review the applicable offer terms before completing an order.
12. Website Information & Errors
We make reasonable efforts to keep website information accurate and updated.
If an unintentional technical, typographical or product-information error is identified, we will take reasonable steps to correct it.
Where an error materially affects an order, we will communicate with the customer and provide an appropriate resolution in accordance with applicable law and our policies.
13. Intellectual Property
Website content including product photographs, logos, text, graphics and other original material is owned by or used with permission by Chavan Sarees.
Such content must not be copied, reproduced, modified or commercially used without appropriate authorization.
14. Privacy
Customer information is handled in accordance with our Privacy Policy.
Customers should review the Privacy Policy to understand how personal information is collected and used.
15. Customer Complaints & Support
For questions or complaints regarding products, orders, payments, shipping, returns or refunds, customers can contact our support team.
Chavan Sarees
Phone: +91 9403126493
WhatsApp: +91 9403126493
Email: Mchavan78@gmail.com
Support: 24/7
We will review customer concerns and provide assistance through the available support channels.
16. Governing Law
These Terms & Conditions are governed by the applicable laws of India.
Customers are encouraged to first contact Chavan Sarees to resolve any concern or dispute.
If a dispute cannot be resolved through customer support, it may be subject to the jurisdiction of the appropriate courts in accordance with applicable Indian law.
Note: Confirm the specific court/city jurisdiction with the business before publishing a named jurisdiction.
17. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, products, services or applicable legal requirements.
Any updated terms will apply prospectively from the date they are published on the website and will not affect completed orders, subject to applicable law.
18. Related Policies
Customers can review the following policies before placing an order:
- Shipping Policy
- Return & Refund Policy
- Privacy Policy
These policies are available through the website footer.